Privacy Policy
Last updated: 2025-09-16
Introduction
anycast.io UG (haftungsbeschränkt) is committed to protecting your privacy. This policy explains our data collection and usage practices for our AI-powered anomaly detection service. We take a privacy-first approach: we do not store any files you upload for analysis.
Data We Collect
Essential Service Data
- Account information (email, name)
- File metadata (filename, size, type)
- Analysis results and anomaly reports
- Usage statistics (number of documents analyzed)
- Team member information (for organizational accounts)
Technical Data
- Basic usage analytics
- Error logs for service improvement
- HTTPS connection data
- Browser session information
Payment Information
- Payment processing handled by Stripe
- We do not store credit card information
- Billing records maintained as legally required
Important: File Processing
- Files are analyzed in memory and immediately deleted
- We never store your uploaded files
- No file content is retained after analysis
- Analysis results contain only anomaly information, not raw data
How We Use Your Data
- Provide anomaly detection services
- Generate analysis reports
- Process payments and manage subscriptions
- Send service-related communications
- Improve our AI models and detection accuracy
- Ensure service security and prevent abuse
Data Storage and Security
- All connections use HTTPS encryption
- Zero file retention policy - files deleted immediately after processing
- Analysis results stored securely with encryption
- Regular security audits and updates
- Access limited to authorized personnel only
Third-Party Services
- Stripe: Payment processing (see Stripe’s privacy policy)
- AI Model Providers: For anomaly detection (no file storage)
- Analytics: Essential service analytics only
- Email Service: For transactional emails
Cookies and Tracking
We use essential cookies only for:
- User authentication
- Session management
- Security features
- Language preferences
No marketing or tracking cookies are used.
Your Rights
Under GDPR and applicable laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Export your data
- Object to data processing
- Withdraw consent at any time
Data Retention
- Account data: Retained while account is active
- Analysis results: Available in your account history
- Uploaded files: Deleted immediately after processing
- Payment records: As legally required
International Data Transfers
We primarily process data within the EU. Any international transfers comply with GDPR requirements and appropriate safeguards.
Children’s Privacy
Our service is not intended for children under 16. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or website notification.
Contact Us
For privacy-related questions or to exercise your rights, please contact us at:
support@ainomaly.io